Privacy And Policies

Confidentiality & Privacy Policy

The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission.

Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
  • If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.

Cancellation & Missed Appointments

We respect your time and endeavor to always be on time to give you your full session. We ask that you give mutual respect for our professional time. A scheduled appointment reserves that time only for you. If you need to change your appointment time please allow 24 hours prior notification. The full session fee is charged for missed appointments that have not been cancelled. One half of the session fee is charged for late cancellations, with the exception of emergencies or sudden illness.

Shiloh Counseling Services

Address

2020 82nd Street,
Suite 101,
Lubbock, TX 79423

Phone

806-794-3232